Last Updated January 2020
Most of our Users (as defined below) will use the Services as intended in a harmless way for collegues and strangers to share information. But, be aware, information about your location is subject to misuse and monitoring by other Users. Please take care with how you use the Services and with how you manage your information and communications through the Services.
Please be aware that any profile, Personal Information or Location Information (each as defined below) that you voluntarily disclose on any public forum becomes publicly available and can be read, collected, and used by others and could be used to send you unsolicited messages. Company is not responsible for any profile, Personal Information or Location Information that you choose to disclose publicly using the Services.
What Information Does RoastPATH Collect and How Does RoastPATH Use That Information?
Company optionally collects personal identification information from users of the Service. A person who uses the Services (a “User”) must create an account, which requires the user to choose a username, or accepted an assigned name, and password, and allows the User to optionally provide his or her email address (collectively, “Personal Information”). Company or its contractors retain Personal Information on their servers indefinitely. Usernames and email addresses are stored unencrypted on a secure database. User passwords are never stored in a database or log. Any encrypted hash is generated and stored in place of the password. Never share your password with anyone, not even a RoastPATH employee. A RoastPATH employee does not need your password to access your account to assist you with support issues. Use a unique password for RoastPATH. Do not use a password for RoastPATH that you have used with another site. You may reset your password if you forget it, using your registered email address, if you provided one. Your password should only be entered into an application distributed by RoastPATH or though the web portal provided by RoastPATH. All other applications or web sites requesting your RoastPATH password are fake and should be reported to firstname.lastname@example.org.
Some actions a user may make in the application will make others aware of when you are using the application. Users who post messages in a forum or send a private message to another user, will expose the time of day, they were using the application, and posted the message.
Company does not use Personal Information or Company Information to send commercial or marketing SMS text messages or email messages to Users without their express consent or unless they have opted-in to be part of a specific program or feature. If the user optionally provides an email address as part of their account profile information, RoastPATH reserves the right to send user email messages regarding their account, important application updates or important company news, not to exceed more than 1 informational message a week, unless an emergency exists.
If a user or visitor requests information by sending Company an email, Company may save the user’s or visitor’s e-mail address and any other information that the visitor provides. This information may be used by Company to provide services or products the user or visitor requests and to contact the user or visitor in the future by mail, by e-mail, or by phone to convey information about Company’s services.
Company may aggregate the information it collects by removing any data that can personally identify any specific User to create “Aggregate Information.” Such anonymized Aggregate Information is not Personal Information or Company Information. Company may use Aggregate Information to analyze how Users use the Services to determine ways in which Company can improve the Services and to consider offering new services to Users.
Company may use or disclose Personal Information and Location Information to comply with applicable laws; to protect the rights and property of Company or others; to protect a person’s safety; to prevent abuse; as evidence in legal proceedings; to cooperate with properly authorized law enforcement investigations; and in response to subpoenas from third parties. Company will use good faith efforts to promptly notify a User of any subpoena that seeks any of the User’s Personal Information or Location Information to enable the User to seek to quash the subpoena. Finally, Company may disclose or sell Personal and Location Information as an asset in conjunction with the sale of Company to a third party or in conjunction with the sale of a portion of Company’s assets.
Obtaining User Consent
To use the Services, the User must consent to: (a) the collection of his or her Roasting, Greens and Coffee Information; other application activity that is publicly tracked via sharing, messages and chats through the Services with other Users; and (c) pay carrier data, messaging, and other fees resulting from use of the Services. Users will be prompted for this consent upon activating an account
Selecting a Username
Users wishing to maintain anonymity while playing RoastPATH should avoid choosing a username that matches a username they have used in other online services. Users should avoid using their instagram or twitter handle or other online network name, if they wish to avoid other users from making this connection. Users should also avoid posting their roasting activity or screen shots online, via Twitter, Instagram, Facebook or other online social platforms. Users should not select a username that includes all or part of their real name, nickname or other name that would be identifiable.
How to Correct, Update, Delete and Cleanse Information Obtained by RoastPATH
A User may change their email address at any time by updating their profile on the web portal at https://portal.roastpath.com. A User’s email address is never associated with a user’s activity in the application.
How to completely remove, hide, and cleanse my identity in RoastPATH when I quit the application
- Use the Web Portal (https://portal.roastpath.com) to remove your roasters.
- Delete all your roasts, greens and coffees in the application
- Delete you email address and any mailing/billing/shipping address you may have entered under your Account settings in the web portal (https://portal.roastpath.com).
- Change your username under your Account settings in the web portal (https://portal.roastpath.com). You may choose any codename you wish, we recommend using “Deleted201601011200” with the numbers representing year month day hour minute to help ensure the name is unique.
- Delete the application from your computer.
You may email email@example.com to complete step 4 on your behalf, however we will require that you do so before removing your email address, so we can verify that the owner of the account is requesting the username change.
Following these steps will give you the ability to completely purge your identity from the system, disconnecting any log data that maybe stored in the system from your personal identity. Following good username selection (see section above) further helps in protecting your identity.
No online activity is completely anonymous.
Some aspects of your application activity cannot be removed from our database or logs, such as your roasting history completed as a member of another users roastery. Messages sent in the application may take up to 60 days before they are no longer visible to other users. However messages are retained in our system indefinitely, should there be a future need for a criminal investigation.
How Information Is Secured.
Company uses a variety of physical, technical, and procedural safeguards to guard against loss, misuse, and alteration of Personal Information and Location Information. For example, access to Personal Information is limited to Company and contractor personnel who need the information the Services; and Company uses and requires its contractors to use technical measures to guard against unauthorized access to Personal Information and Location Information. Company also requires Users to use usernames and passwords to access Personal Information and Location Information. Company cannot, however, guarantee the security of any Personal Information or Location Information. Despite Company’s efforts to secure such information, it may be accessed, disclosed, altered, or destroyed by a breach of Company’s physical, technical, and procedural safeguards. Users use the Services at their own risk. If Company learns that a User’s Personal Information or Location Information has been disclosed to an unauthorized person, Company will attempt to use reasonable efforts notify the User.
Company recognizes the importance of protecting the privacy of children. Consistent with the Children’s Online Privacy Protection Act, Company will not knowingly collect any Personal Information or Location Information from anyone under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, THEN YOU MAY NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER. If Company learns that Personal Information or Location Information of persons less than 13-years-of-age has been collected through the Services without verifiable parental consent, then Company will take the appropriate steps to delete and cleanse this information from the system using the steps listed in “How to Correct, Update, Delete and Cleanse Information Obtained by RoastPATH” above. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account against your wishes or without your consent, then you may alert Company at firstname.lastname@example.org. You must be able to verify your identity by contacting us through the email address registered with your child’s account. Log into your child’s account on the web portal https://portal.roastpath.com and set the email address of your account under “Manage Account” to the address you will use to contact our support.
Abuse and Harassment
RoastPATH takes online abuse, harassment and cyber bulling seriously. If you feel another user has violated the law in regard to cyber bulling or stalking, (1) Immediately user that user from sending you future messages and mute them in the chat; (2) contact the police and request they contact our support email (3) contact email@example.com with information regarding the police district that will be contacting us about the claimed abuse. We will work with the authorities to provide the information necessary, as the law allows, to investigate and prosecute the reported crime. RoastPATH claims no responsibility for the actions of users you may encounter in the application.
Information Collected by Others
Use Outside the United States
The Services are hosted in the United States. Users from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, should note that they are transferring personal data to the United States and in so doing effectively consent to that transfer.
Bankruptcy, Merger or Acquisition
In the event that Company is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control so that Company can continue operations. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how Users’ Personal Information and Location Information is treated, transferred, or used. Users will be notified via notice through RoastPATH of any such change in ownership or control of their Personal Information and Location Information.
Effective Date, Date Last Modified
RoastPATH Privacy Notice effective as of January 2020